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Frequently Asked Questions

General

D1 Threads is 100% Australian. Owned by two everyday Aussies with a passion for quality clothing. We print our designs on AS Colour fabrics working with local printers to ensure professional quality.

All designs on the site are only available for a limited time. Once they sell out/end of the drop they are never restocked again.

At this stage in time we accept Apple Pay, PayPal, and most major credit card providers such as Visa and Mastercard.

Shipping & Returns

Every order placed between Monday to Friday are expected to ship within 3 business days from order date unless shown otherwise. View the shipping table here. We try to get your orders out quickly, be sure to keep an eye on your emails for important updates.

No, at this point in time we are Australia & New Zealand only. In the future we aim to offer our products globally so stay tuned for updates.

The shipping costs will be calculated at checkout. Prices vary depending on your choice of standard or express shipping.

Generally, we don’t do returns (read our return policy here), however, if the size is wrong and the item is not physically damaged we may offer an exchange in size. The customer would need to pay for the return shipping.

*outcomes may vary, please contact our support team for more information.

Washing & Care

All of our designs can withstand roughly 40 washes as long as washing guidelines are strictly observed. Some prints last longer and are worn for many years.

Strict washing instructions will be included with the shirts, however, below is a summary:

  • Cold wash ONLY
  • Avoid harsh detergents
  • Do not tumble dry
  • Do not iron the print area
  • Hang dry inside out